We have a 14-Day Return Policy. Please follow the guide below.

We want you to love your FreshBox. If something isn't right, we're here to help.

You have 14 days from the date your order is delivered to request a return. Requests made after this window can't be accepted.

To start a return, open a live chat using the chat icon in the bottom right corner of the page. Include your order number and the reason for your return. A team member will respond shortly to help you out.